> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tryorato.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Messaging and notifications

> Follow up with customers on WhatsApp and keep your team informed with Slack and Gmail notifications.

## WhatsApp Business

Send follow-up messages and notifications to customers on WhatsApp, for example a brochure after a qualification call or a reminder before a meeting.

**1. Connect**

Go to **Integrations**, find **WhatsApp Business**, and click **Connect**. Complete the authorization in the connection window.

**2. Mention follow-ups in your prompt**

Let the assistant offer a WhatsApp follow-up, for example `If they are interested, offer to send the brochure on WhatsApp.`

> [!NOTE]
>
> WhatsApp has its own rules for business messaging, including opt-in and approved templates. Make sure your use follows WhatsApp's business policies.

## Slack

Get instant notifications in Slack for completed calls, new leads, and agent activity.

Go to **Integrations**, find **Slack**, click **Connect**, and choose the workspace to authorize.

## Gmail

Receive campaign reports, credit alerts, and lead notifications in your Gmail inbox.

Go to **Integrations**, find **Gmail**, click **Connect**, and sign in with the Google account that should receive alerts.

> [!TIP]
>
> Credit alerts in Gmail help you top up your [wallet](/account/billing) before a campaign runs out of funds.

## Coming soon

**Microsoft Teams** alerts are on the roadmap. Click **Request this integration** on its card to register interest.


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