> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tryorato.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Orato is an AI-powered Voice CRM platform. Build voice AI assistants that handle phone calls, qualify leads, book meetings, and automate your sales pipeline.

## What is Orato?

Orato is a **voice-based AI platform** that is designed to help businesses operate effectively using phone calls. You build AI Assistants who will use artificial intelligence technology to make calls for you.

Through a single dashboard, you can manage leads, initiate dialing campaigns, record every call, and even track your scheduled appointments.

***

## What you can build

<CardGroup cols={2}>
  <Card title="Outbound Sales Campaigns" icon="bullhorn">
    Upload your initial batch of contacts, hire your AI Assistant, and run the marketing campaign. The assistant will call each one of your contacts, qualify them, and record the result automatically.
  </Card>

  <Card title="Inbound Call Handling" icon="phone-arrow-down-left">
    Link a phone number to your assistant. All incoming calls are received without delays, no missed calls, no waiting time, always available.
  </Card>

  <Card title="Website Voice Widget" icon="globe">
    Install your voice chatbot onto any web page of your website. The visitors can call and talk with your assistant right away.
  </Card>

  <Card title="Automated Meeting Booking" icon="calendar-check">
    The AI qualifies the prospect and schedules the meeting with you during the call itself.
  </Card>
</CardGroup>

***

## How a conversation works

All Orato's communications – voice calls and web chats alike – go through a live three-step process:

<Steps>
  <Step title="Transcriber converts voice to text">
    The caller speaks. Orato's uses its transcriber to turn their voice into text in real time via Automatic Speech Recognition (ASR). That’s the input for the AI.
  </Step>

  <Step title="LLM generates a response">
    The language model takes the input and produces an intelligent response within one second, based on the full context of the conversation and your written instructions. Orato is compatible with **Anthropic**, **Groq**, and **OpenAI**.
  </Step>

  <Step title="Voice engine speaks the response">
    The response is rendered to speech and played to the caller. Orato supports **Cartesia**, **ElevenLabs**, and **Sarvam**, including Hinglish and Indian accent voices.
  </Step>
</Steps>

***

## Platform overview

| Section            | What it does                                                            |
| ------------------ | ----------------------------------------------------------------------- |
| **AI Assistants**  | Create and setup your voice AI using your own LLM, Voice & Instructions |
| **Leads**          | Batch your contacts to target your campaigns                            |
| **Campaigns**      | Initiate outbound calling for your batches of leads                     |
| **Calls**          | Check real-time and historic call metrics & billing                     |
| **Conversations**  | View all voice & chat communications with transcripts                   |
| **Meetings**       | Schedule and log meetings set up through calls                          |
| **Knowledge Base** | Upload PDF, TXT, DOCX docs your assistant can access                    |
| **Phone Numbers**  | Get your US & India phone numbers from Orato                            |
| **Developer**      | API keys and web widget integration                                     |

***

## Supported providers

<CardGroup cols={3}>
  <Card title="LLM Providers" icon="brain">
    **Anthropic** · **Groq** · **OpenAI**
  </Card>

  <Card title="Voice Providers" icon="microphone">
    **Cartesia** · **ElevenLabs** · **Sarvam**
  </Card>

  <Card title="Phone Numbers" icon="phone">
    **United States** (+1) · **India** (+91)
  </Card>
</CardGroup>

***

## Next steps

<CardGroup cols={2}>
  <Card title="Quick Start" icon="rocket" href="/quick-start">
    Create your first assistant and make a live call in 5 minutes
  </Card>

  <Card title="Platform Concepts" icon="lightbulb" href="/platform">
    Understand agents, pipelines, and key terminology
  </Card>
</CardGroup>