> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tryorato.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Phone Numbers

> Buy and manage phone numbers for your AI Assistants. Available in the United States and India. Requires a one-time compliance request.

## Overview

Phone numbers are what your AI Assistants use to make outbound calls and receive inbound calls. You purchase numbers directly through Orato; no third-party telephony provider setup needed.

<Frame>
  <img src="https://mintcdn.com/oratoinc/p17B-McT_jBLUIPP/images/Phone-Number.png?fit=max&auto=format&n=p17B-McT_jBLUIPP&q=85&s=dad071d7499e402630bd8eb337ed9b09" alt="Phone Number" width="1510" height="682" data-path="images/Phone-Number.png" />
</Frame>

Currently available in:

<CardGroup cols={2}>
  <Card title="🇺🇸 United States" icon="phone">
    Numbers with +1 country code for US-based calling
  </Card>

  <Card title="🇮🇳 India" icon="phone">
    Numbers with the +91 country code for India-based calling
  </Card>
</CardGroup>

***

## Buying a phone number

<Steps>
  <Step title="Go to Phone Numbers">
    Click **Phone Numbers** in the left sidebar. You'll see all available numbers with their status and country.

    Stats at the top show **the total available** numbers and **Countries** covered.
  </Step>

  <Step title="Click Buy Number">
    Find a number you want and click **Buy Number** next to it. This opens the compliance request form.

    <Info>
      Before any number can be activated, Orato requires a one-time compliance verification to confirm your business identity. This is required by telecom regulations.
    </Info>
  </Step>

  <Step title="Submit your compliance request.">
    <Frame>
      <img src="https://mintcdn.com/oratoinc/p17B-McT_jBLUIPP/images/Comp.png?fit=max&auto=format&n=p17B-McT_jBLUIPP&q=85&s=983d71494deb4d160bdf8e7137ae8a79" alt="Comp" width="1507" height="641" data-path="images/Comp.png" />
    </Frame>

    Fill in the compliance form:

    | Field                        | Description                                          |
    | ---------------------------- | ---------------------------------------------------- |
    | **Legal Business Name**      | Your registered company name, e.g., *Acme Pvt. Ltd.* |
    | **Display Alias**            | How you want to appear, e.g., *Acme Support Line*    |
    | **CIN Number**               | Company Identification Number                        |
    | **GST Number**               | Your GST registration number                         |
    | **Country**                  | Country of business registration                     |
    | **Number Type**              | Type of number being requested                       |
    | **Registration Certificate** | Upload PDF/PNG/JPEG - max 10MB                       |
    | **GST Certificate**          | Upload PDF/PNG/JPEG - max 10MB                       |

    Check the confirmation box and click **Submit for Review**.
  </Step>

  <Step title="Wait for approval">
    Orato reviews your documents. Once approved, your number is activated and ready to be assigned to an AI Assistant.

    <Note>
      Compliance is a **one-time process per account**. Once approved, you can purchase additional numbers without resubmitting documents.
    </Note>
  </Step>
</Steps>

***

## Compliance tab

Click the **Compliance** tab on the Phone Numbers page to see all your compliance requests:

| Status       | Meaning                                                |
| ------------ | ------------------------------------------------------ |
| **Pending**  | Request submitted, currently under review              |
| **Approved** | Documents verified, numbers are available to purchase  |
| **Rejected** | Documents were not accepted. Resubmit with corrections |

<Warning>
  If your compliance request is rejected, you'll receive a reason. Correct the issue in your documents and resubmit via **New Compliance Request**.
</Warning>

***

## Assigning a number to an assistant

Once you have an active phone number, connect it to an AI Assistant:

1. Go to **AI Assistants** and open the assistant you want to use for calls
2. In the **Setup** step, select your phone number in the telephony settings
3. Save the assistant

Your assistant will now use that number for all inbound and outbound calls.

***

## Next steps

<CardGroup cols={2}>
  <Card title="AI Assistants" icon="robot" href="/ai-assistant">
    Assign your number to an AI Assistant
  </Card>

  <Card title="Campaigns" icon="bullhorn" href="/campaigns">
    Start making outbound calls with your number
  </Card>

  <Card title="Calls" icon="phone" href="/calls">
    Monitor call activity and billing
  </Card>

  <Card title="Conversations" icon="messages" href="/conversations">
    Review call transcripts and outcomes
  </Card>
</CardGroup>