Integrations overview

Available integrations

Integrations marked Connect are available now. Others show Request this integration so you can tell the Orato team you need them.

Integration	Category	What it does	Status
Zoho Desk	Ticketing	Raise and track support tickets directly from calls in real time	Connect
Zendesk	Ticketing	Create and manage support tickets without leaving Orato	Connect
Freshdesk	Ticketing	Manage support tickets during calls	Request
HubSpot CRM	CRM	Sync call data, leads, and contacts with your CRM	Request
Salesforce	CRM	Push call outcomes and leads into Salesforce from every conversation	Request
WhatsApp Business	Communication	Send follow-up messages and notifications to customers on WhatsApp	Connect
Slack	Productivity	Get notifications for completed calls, new leads, and agent activity	Connect
Gmail	Productivity	Receive campaign reports, credit alerts, and lead notifications in your inbox	Connect
Google Calendar	Productivity	Schedule follow-up meetings and sync call appointments	Connect
Google Sheets	Productivity	Export call data and leads to a live spreadsheet	Request
Microsoft Teams	Productivity	Get call and lead alerts in Teams channels	Request
Zapier	Productivity	Connect Orato to thousands of other apps	Request

Use the search box or the Ticketing, CRM, Communication, and Productivity filters to find an integration. The Docs link on each card opens that vendor’s documentation.

Connect an integration

Click Connect

On the integration’s card, click Connect.

Authorize

A secure connection window opens (powered by Nango). Enter any details the tool asks for and sign in to authorize Orato.

Confirm

The integration shows as connected, and the counter at the top of the page updates.

Only Owners and Admins can connect integrations. Staff and Viewers can see them. See Team and roles.

Integrations

Integrations overview

Available integrations

Connect an integration

Guides

Ticketing

Google Calendar

Messaging and notifications

​Available integrations

​Connect an integration

​Guides

Ticketing

Google Calendar

Messaging and notifications

Available integrations

Connect an integration

Guides