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Overview

Orato connects with external tools so your AI Assistant can do more than just talk. It can check calendar availability, book meetings, push data to your CRM, and trigger workflows in automation tools — all during a live call.

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Calendar integrations

Connect your calendar so your AI Assistant can check availability and book meetings during conversations — without any manual work on your end.
1

Go to Settings

Click Settings in the left sidebar, then select the Calendar tab.
2

Connect your calendar

Click Connect Calendar and authorise Orato to access your Google Calendar or Outlook account.
3

Your assistant can now book meetings

Once connected, your assistant checks real-time availability during calls and schedules meetings directly. Every booking shows up in both Orato’s Meetings page and your calendar.

Google Calendar

Connect your Google Calendar for automatic availability checking and meeting booking

Microsoft Outlook

Connect Outlook Calendar to sync meetings booked during calls
Once your calendar is connected, add booking logic to your assistant’s instructions — e.g. “If the lead wants to proceed, check my calendar and offer them the next two available slots.”

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CRM and data integrations

After every call, Orato logs the transcript, outcome, and contact details. Use webhooks to push this data into your CRM or any other system automatically.
1

Set up a webhook

In your AI Assistant’s configuration, go to the analytics or settings section and add a webhook URL — the endpoint in your system that should receive call data.
2

Orato sends a payload after every call

When a call ends, Orato sends a POST request to your webhook URL with the call details, transcript, outcome, and any extracted data.
3

Process the data in your CRM

Use the incoming webhook data to create or update contacts, log call notes, trigger follow-up tasks, or score leads in your CRM.
Example webhook payload: 
{
  "event": "call.completed",
  "call_id": "call_abc123",
  "assistant_id": "your-assistant-id",
  "contact": {
    "phone_number": "+911234567890",
    "name": "Priya Sharma"
  },
  "duration_seconds": 187,
  "outcome": "qualified",
  "transcript": [...],
  "created_at": "2026-05-15T10:30:00Z"
}

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Automation platforms

Connect Orato to automation tools to build workflows around your calls — trigger a call when a form is submitted, update a spreadsheet when a lead qualifies, or send a Slack message when a meeting is booked.

Zapier

Use Orato triggers and actions in Zapier workflows — no code required

Make (formerly Integromat)

Build automated scenarios in Make that react to Orato call events
Zapier and Make integrations connect through webhooks and the Orato API. Set up a webhook in your assistant configuration and use it as a trigger in your automation tool.

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Web Widget

The Orato Web Widget is itself an integration — embed it on any website to add a live voice assistant to your pages with a single script tag.

Widget Integration →

Full setup guide for embedding the Orato Web Widget on your website

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Where to go next

Meetings

See how automatic meeting booking works

API Reference

Build custom integrations using the Orato API

Developer — API Keys

Get your API key for integrations

AI Assistants

Configure your assistant to use integrations during calls