Slack - Orato

The Slack integration posts Orato events to a channel in your Slack workspace, so your team hears about qualified leads, new meetings, and low credits the moment they happen.

Only Owners and Admins can connect integrations. See Team and roles.

Connect Slack

Link workspace

Go to Integrations, find Slack, and click Connect. Sign in to Slack and approve access for your workspace.

Configure channels

Back in Orato, click Configure Feeds on the Slack card to open Slack Workspace Configuration. Choose a Default notification channel. All enabled notifications are posted there.

Choose notifications

Turn on the events you want under Notification preferences, then click Save preferences. Changes take effect immediately.

A progress bar at the top shows the three stages: Link workspace, Configure channels, and Complete.

Notification preferences

The counter (for example 3 / 8 active) shows how many events are on.

Notification	Posts when
Low credits alert	Your wallet balance runs low
System errors	A critical runtime error occurs
Campaign reports	A campaign finishes, with summary stats
Qualified leads	A high-value lead matches your criteria
New meetings booked	An appointment or consultation is booked
Meeting booking failed	A requested slot couldn’t be booked after the call
Campaign started	A campaign goes live and begins calling
Campaign stopped	A campaign is stopped manually or cancelled

Low credits threshold

Set the USD remaining at which the low-credits alert fires, for example 10. Pick a value that gives you time to top up before campaigns stop. Click Discard changes to undo edits you haven’t saved.

Permissions

Orato requests only these Slack permissions:

Scope	Why
`chat:write`	Post messages to your channel
`channels:read`	List channels so you can pick one
`channels:join`	Join the channel you choose

OAuth tokens are encrypted and stored in a secure credentials vault.

Disconnect

Click Disconnect workspace on the configuration page, or Disconnect on the Slack card in Integrations. Orato stops posting immediately.

Create a dedicated channel such as #orato-alerts so notifications don’t get lost in busy conversations.