Supported languages
Choose the Primary language on the Voice tab. Options include English (US), English (India), Hindi, Tamil, Telugu, Marathi, Gujarati, and Bengali.Set up a multilingual assistant
1
Pick the primary language
On the Voice tab, set Primary language to the language most callers use, for example Hindi.
2
Turn on auto switch
Turn on Auto switch language so the assistant follows callers who change language mid-call.
3
Choose a matching voice
Pick a voice that speaks the language naturally. Sarvam (Bulbul v3) is designed for Indian languages; Cartesia also offers Indian voices. Click Preview to check.
4
Translate the instructions
On the Prompt tab, click Translate prompt. Orato rewrites your instructions in the native script with a natural spoken tone, keeps placeholders like
{customer_name} intact, and preserves your sections.5
Check the transcriber
Orato picks a transcriber from your languages. To force one, open Advanced → Transcriber → Change and choose Sarvam AI (Saaras v4 Realtime) for Indian languages or Deepgram Flux Multilingual for mixed-language calls.
6
Consider the AI model
Most models handle Hindi well. Sarvam 105B is built for Indian languages and is worth testing for regional-language calls.
Tips for natural Indian-language calls
- Write instructions the way people actually speak on calls. Modern terms like “profile”, “calendar”, or “EMI” can stay in English or be transliterated.
- Tell the assistant how to handle Hinglish, for example
If the caller mixes Hindi and English, reply the same way. - Keep numbers simple. Ask the assistant to say amounts in lakhs and crores if that’s what callers expect.
- Test with native speakers before launching a campaign.
Next steps
Tutorial: build a Hindi assistant
A step-by-step example for a Hindi-speaking outbound assistant.
