Introduction

What is Orato?

Orato is a voice AI platform for businesses that sell and support customers over the phone. You build AI Assistants: voice agents that hold natural, real-time conversations on your behalf. Each assistant can call your leads, answer your business number, or chat with visitors on your website. Around the assistants, Orato gives you a lightweight CRM: lead lists, outbound campaigns, a browser dialer for your team, call logs with transcripts and recordings, meetings, and live analytics. The quickest way to start is Podium: describe what your agent should do, answer a few questions, and Orato builds it for you.

What you can build

Outbound calling campaigns

Upload a list of leads, pick an assistant, and let it call every contact, qualify them, and log the outcome.

Inbound call answering

Connect a phone number to an inbound assistant so every call is answered, day or night.

Website voice and chat widget

Add a branded widget to your site. Visitors can start a voice call or send a text message.

Meeting booking and follow-up

Schedule meetings with leads and keep them in sync with Google Calendar.

Personalized calls at scale

Use variables so each lead hears their own details, such as a policy number or due date.

Human calling from the browser

Let your team dial leads, record outcomes, and track performance without leaving Orato.

How a conversation works

Every conversation, on a phone call or in the website widget, runs through a real-time pipeline:

Transcriber turns speech into text

The caller speaks and a speech-to-text model (Deepgram or Sarvam AI) transcribes it in real time.

The AI model decides what to say

A large language model reads your instructions and the conversation so far, then writes the reply. Choose from Anthropic, Groq, OpenAI, Sarvam AI, or Google models.

Voice engine speaks the reply

A text-to-speech engine (Cartesia, ElevenLabs, Sarvam, or Smallest AI) turns the reply into natural speech the caller hears.

Read Platform concepts for a deeper look at each stage.

Platform overview

The sidebar is split into Main and Operations:

Section	What it does
Podium (beta)	Build an assistant by describing it in a chat
Analytics	Live overview of leads, calls, conversion, assistant performance, and usage cost
Leads	Organize contacts into lists you can call with campaigns, single AI calls, or the dialer
Logs	Every call, conversation, and team action, with transcripts, summaries, and recordings
Manual Calls	Dial leads from the browser, set outcomes, and see a calling dashboard
Phone Numbers	Buy US and Indian numbers and track each number’s performance
Campaigns	Run outbound calling across a lead list
Integrations	Connect ticketing, CRM, calendar, messaging, and notification tools
Meetings	Schedule and track client meetings
AI Assistants	Create, test, and analyze your voice agents
Knowledge Base	Upload documents or import websites for your assistants to reference
Developer	Create API keys and install the website widget

The top bar shows your phone numbers, your wallet balance (click + to add funds), and a Take a tour button. Your account menu, with Settings, Documentation, Support, and Dark mode, is at the bottom of the sidebar.

Supported providers

AI models

Anthropic, Groq, OpenAI, Sarvam AI, Google

Voices

Cartesia, ElevenLabs, Sarvam, Smallest AI

Phone numbers

United States (+1) and India (+91)

See Providers for the models available in each.

Next steps

Quick start

Build your first assistant and test it in the browser.

Podium

Describe your agent and let Orato set it up.

Platform concepts

Understand assistants, roles, costs, and key terms.

Getting started

Build assistants

Inventory

Deploy

Monitor

Manage account

Guides